Frequently Asked Questions
Everything you need to know about your HOMIESMARBELLA order.
What is your shipping policy?
We offer worldwide shipping. Orders are processed within 24-48 hours, and delivery times typically range from 3-7 business days depending on your location.
How can I return or exchange an item?
You can return any unworn item in its original packaging within 14 days of delivery. Please visit our returns portal to initiate a request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I know which size to choose?
Each product page features a detailed size guide. Our collections generally follow a standard fit, but we recommend checking specific measurements for our oversized silhouettes.
Can I track my order?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to follow your shipment in real-time.
Do you offer international duties and taxes coverage?
For international orders, customs duties and taxes may be applied by your local authorities. These fees are the responsibility of the customer upon delivery.